Why is my water bill so high?

Most of the time, a drastic increase in your billing amount is a result of higher water consumption. We encourage you to check for leaks.

You may request a re‐read of your meter, but if the read is correct, there is a charge for that service. Customers may also request an accuracy test be performed on a meter, but if it measures within AWWA standards, there is a fee for the test and that meter will be placed back in the ground. (Please note, most meters that fail slow down and it is very rare that a meter will register more consumption than what is going through the meter.)

Show All Answers

1. How do I open an account?
2. How do I transfer my service from one address to another?
3. How do I terminate an account?
4. My service was turned off for Non-Payment. Why am I still receiving a bill?
5. How do I request an emergency turn-off?
6. I have questions about my Garbage service, who do I call?
7. Where are you located?
8. Can I view by bill online?
9. Do you offer paperless billing?
10. Where can I pay my bill?
11. Do you accept post-dated or temporary checks?
12. Can I have an extension on my bill?
13. Do you accept electronic payments?
14. How is my due date determined, and can I change my due date?
15. I had a leak and got it repaired. Can I receive a discount on my bill?
16. How can I determine if I have a leak?
17. What are some ways to conserve water?
18. How do I read my water meter?
19. If I fill up my swimming pool, is there a discount if I notify the City?
20. Why is my water bill so high?
21. Are there any programs available for senior citizens?
22. How is my wastewater (sewer rate) determined?
23. Does the City of Temple offer average or budget billing?